Help & Resources
How to Use HTeaO
Step-by-step guides to every part of the platform. Pick a topic to get started.
Getting Started
A quick tour of the HTeaO Operations Platform and how to find your way around.
Dashboard
Your daily overview of sales, labor, and weather-adjusted forecasts.
Inventory
The weekly cycle — stock count, order tracker, PAR order sheet, internal transfers, merch count, EOM close — and the variance report for catching mistakes.
Labor Management
The full labor workflow — set the weekly projection, distribute hours across the day, post the schedule, check the matrix, then cut/add intraday as sales come in.
Weather Forecasting
How the 14-day weather-adjusted sales forecast works and how to read it.
Product Tracking
Gallon prep, waste logging, jug builds, and product giveaways.
Cash Handling
Safe counts, drawer reconciliation, and bank deposits.
End of Month
The monthly financial close — COGS, journal entries, and exports.
Repairs & Maintenance
Ticket triage, preventive maintenance, and the supervisor smart planner — a weekly route that packs open work around your scheduled lawn cuts.
Staff Section
HR forms, training resources, event tools, and store links.
Retail Merch Inventory
Counting retail merchandise with the barcode scanner.
Schedule Builder
Building staff schedules — the roster and shift scheduler.
Glossary
Plain-language definitions of the terms used across the platform.
Key Formulas
How the numbers in HTeaO are calculated — labor, sales pace, inventory, money. The Help Assistant reads this file, so add anything users keep asking about.